Previous incidents

June 2025
No incidents reported
May 2025
No incidents reported
April 2025
Apr 27, 2025
1 incident

Degraded API Performance

Degraded

Resolved Apr 27 at 07:50am BST

Service performance has returned to normal.

We encountered unexpected scaling issues with our cloud provider, which led to increased latency and a higher number of 429 (rate limit) errors. We've provisioned additional resources to mitigate the impact and are continuing to monitor closely.

Thank you for your patience.

1 previous update

Apr 23, 2025
1 incident

Analytics and Dashboard Degraded

Degraded

Resolved Apr 23 at 03:00am BST

Analytics and dashboard functionality has been fully restored and is now operating normally.
Please note that some search requests and queries from the past hour may not have been captured in usage insights.
Thank you for your patience and understanding.

1 previous update