Incidents | Serper Incidents reported on status page for Serper https://serper.betteruptime.com/ https://d1lppblt9t2x15.cloudfront.net/logos/1b21ea55f082c15b3d9cd82d44cc944f.png Incidents | Serper https://serper.betteruptime.com/ en API recovered https://serper.betteruptime.com/ Wed, 18 Jun 2025 23:12:12 +0000 https://serper.betteruptime.com/#b2a713f539fe5ed8441a061df7405b7c68ee3572f17bebb90499f406d9481256 API recovered API went down https://serper.betteruptime.com/ Wed, 18 Jun 2025 23:08:48 +0000 https://serper.betteruptime.com/#b2a713f539fe5ed8441a061df7405b7c68ee3572f17bebb90499f406d9481256 API went down Degraded API Performance https://serper.betteruptime.com/incident/552497 Sun, 27 Apr 2025 06:50:00 -0000 https://serper.betteruptime.com/incident/552497#c66ae2f6dc8dff4e0b52e3b73c078ec24d8aded7ac0230da4d92a80753c2619f Service performance has returned to normal. We encountered unexpected scaling issues with our cloud provider, which led to increased latency and a higher number of 429 (rate limit) errors. We've provisioned additional resources to mitigate the impact and are continuing to monitor closely. Thank you for your patience. Degraded API Performance https://serper.betteruptime.com/incident/552497 Sun, 27 Apr 2025 06:02:00 -0000 https://serper.betteruptime.com/incident/552497#e9d55861705af9cc810a1dd34de71b63252bbc42def074457770776578993396 Some parts of our service are currently experiencing higher than normal latency and an increased number of 429 (rate limit) errors. We're actively looking into it. We're actively investigating the issue and working to restore normal performance as quickly as possible. Analytics and Dashboard Degraded https://serper.betteruptime.com/incident/549377 Wed, 23 Apr 2025 02:00:00 -0000 https://serper.betteruptime.com/incident/549377#a99b36e4c8acb2f5f985e37bffb01f8a46c77bd1fcd52524f40e5061d84434cf Analytics and dashboard functionality has been fully restored and is now operating normally. Please note that some search requests and queries from the past hour may not have been captured in usage insights. Thank you for your patience and understanding. Analytics and Dashboard Degraded https://serper.betteruptime.com/incident/549377 Wed, 23 Apr 2025 01:15:00 -0000 https://serper.betteruptime.com/incident/549377#56f7eb5c28970d281c37fefa70a803f295b66c0e9fd9ad1eb08996629989559d We’re currently experiencing an issue affecting analytics data, usage insights, and dashboards. Our team is investigating and working to restore full functionality as soon as possible. Core services are unaffected and continue to operate normally. Partial outage search API https://serper.betteruptime.com/incident/523308 Thu, 06 Mar 2025 08:00:00 -0000 https://serper.betteruptime.com/incident/523308#f46ed30575fa51d14823cb2e8d051a7bcd1c570a8fa4afab8ea7319451fedcaf The API is stable again. The recent disruption was caused by Google's enhanced anti-bot measures, which affected our service. We've implemented the necessary adjustments to restore full functionality and are actively monitoring to ensure continued stability. Thank you for your patience! If you encounter any further issues, please don't hesitate to reach out. Partial outage search API https://serper.betteruptime.com/incident/523308 Wed, 05 Mar 2025 23:20:00 -0000 https://serper.betteruptime.com/incident/523308#548f9913793c181645b4c8c9fa20327f0bd557e7140c5fdd772e1ae01f12a9c1 We have identified the cause of the issue and deployed an initial fix. We're still actively monitoring and investigating. Partial outage search API https://serper.betteruptime.com/incident/523308 Wed, 05 Mar 2025 20:25:00 -0000 https://serper.betteruptime.com/incident/523308#fa47fac002e603d106bed042d881a580febea3916938f3290a9239f57b90a5d6 We're currently experiencing an outage of our search api. Outage APIs https://serper.betteruptime.com/incident/497115 Fri, 17 Jan 2025 08:56:00 -0000 https://serper.betteruptime.com/incident/497115#5be182a58891aa46d43b18b6b6e9ee286a527a8f9585d9c1a1e5688d44fd5542 We've successfully implemented a more stable solution and confirmed that all API endpoints are operating normally again. We'll continue to monitor the API performance closely to ensure stability. Thank you for your patience while we resolved these issues. Outage APIs https://serper.betteruptime.com/incident/497115 Thu, 16 Jan 2025 23:30:00 -0000 https://serper.betteruptime.com/incident/497115#b6699e7215f44f110cfdd76eea5d3e2a7c00dc8d3b7aa26506560663b43d75d8 We've just deployed an initial solution, and the APIs should be working again, albeit with degraded performance. We're investigating a more permanent fix. It appears that Google tightened its anti-bot measures today, leading to downtime for us and other Google SERP API services. Outage APIs https://serper.betteruptime.com/incident/497115 Thu, 16 Jan 2025 11:00:00 -0000 https://serper.betteruptime.com/incident/497115#79b12cd95f6204c6d4c0b5a4cbfa79d513a892b45ca2d4ce7367c9a5886038fd We are experiencing another outage at the moment and our team is actively investigating the problem. Outage APIs https://serper.betteruptime.com/incident/496705 Thu, 16 Jan 2025 06:16:00 -0000 https://serper.betteruptime.com/incident/496705#8a46d3fbfb9a1ea60b0025ce634527ecf1b9d79dbafd7ec82544ed0e4ad30430 The service is now fully operational again after deploying a final solution. The issue was caused by recent changes on Google's end, which impacted both our default and backup scraping methods. Similar disruptions were observed across other search API providers, highlighting the broader scope of the issue. We sincerely apologize for the disruption and any impact it may have had on your operations. We are continuing to monitor the situation. Thank you for your patience and understanding. Outage APIs https://serper.betteruptime.com/incident/496705 Thu, 16 Jan 2025 04:30:00 -0000 https://serper.betteruptime.com/incident/496705#cb038c5b8135a1ae5ab049f245a336ce8a38b53dce6f3b78e7a62c50df6a4cf8 We have identified the root cause and deployed an initial fix. The API's basic functionality should be operational again, though performance may be degraded. We are actively monitoring the situation and will implement a permanent solution soon. Outage APIs https://serper.betteruptime.com/incident/496705 Thu, 16 Jan 2025 03:30:00 -0000 https://serper.betteruptime.com/incident/496705#a0dd6463bd685d915d7c438addb497608ce34f6b4514a856637854c86f2efe56 Our API is currently experiencing an outage. We are experiencing an outage at the moment and our team is actively investigating the problem. We'll work to resolve this as quickly as possible and will keep you updated on the status. Thank you for your understanding. Global outage Google News + other Google services https://serper.betteruptime.com/incident/377477 Fri, 31 May 2024 13:35:00 -0000 https://serper.betteruptime.com/incident/377477#67009c93e119ca2ecb6684b909f543c66abc6d3d20c95a3af52b4bb0a8327a3e The global Google News outage seems to have been resolved, and our news API is fully operational again. Thank you for your patience. Global outage Google News + other Google services https://serper.betteruptime.com/incident/377477 Fri, 31 May 2024 12:01:00 -0000 https://serper.betteruptime.com/incident/377477#2746266d45e326769c9a9e418287aec09b5957fdd50b37c41fc35944377e2568 Due to a global outage affecting several Google services, our API is currently experiencing degraded performance, especially with the news endpoint. We are monitoring the situation and will provide updates as soon as possible. Thank you for your understanding. Global outage Google Search https://serper.betteruptime.com/incident/443472 Wed, 01 May 2024 15:42:00 -0000 https://serper.betteruptime.com/incident/443472#44ad750b547888e81348f74485eaae516cfcab81af52e7174afdc77408a8fc4a The Google Search outage has been resolved, and our search endpoint is stable again. We appreciate your patience. Global outage Google Search https://serper.betteruptime.com/incident/443472 Wed, 01 May 2024 14:39:00 -0000 https://serper.betteruptime.com/incident/443472#39b8881feacbba879b7b14fb99ece4d7091312b25698f7db49cad69a16ae1013 Our search endpoint is currently unstable due to Google intermittently returning 502 errors as part of a global outage. This issue on Google's side is affecting users worldwide. We are monitoring the situation and will provide updates once it’s resolved. Thank you for your patience Degraded API performance due to proxy network issues https://serper.betteruptime.com/incident/443500 Sat, 08 Apr 2023 17:34:00 -0000 https://serper.betteruptime.com/incident/443500#c70218fb729373ff3308c1de2dcbb8ba41eaacdd86436f347b25935ca41b4480 The issues within our proxy networks have been resolved, and API performance has returned to normal. We have implemented several improvements to stabilize the API and enhance its robustness to prevent similar issues from occurring in the future. Thank you for your understanding as we work to improve our service. Degraded API performance due to proxy network issues https://serper.betteruptime.com/incident/443500 Sat, 08 Apr 2023 03:05:00 -0000 https://serper.betteruptime.com/incident/443500#1bdaa532269f3d2429832b1c301b5744017f2b366185d244a0f412ab0d583ad8 Our API is currently experiencing degraded performance due to outages within our proxy networks. While the service is still operational, the backup system is not functioning as expected, leading to increased latencies and a higher error rate. We sincerely apologize for the interrupted service and any inconvenience this is causing.